Quest Diagnostics Mountain View South Drive offers a variety of lab services, including COVID-19 antibody testing by appointment, routine lab tests, and specialty tests, all conveniently located in the South Drive Medical Center. The facility is known for its easy parking and straightforward access, making visits hassle-free. Customers appreciate the skilled and friendly staff, particularly highlighting the expertise of the phlebotomists, who are noted for their efficiency and gentle techniques during blood draws. While many reviews praise the quick service—often completed in under 10 minutes—some customers mention challenges with appointment scheduling. A few have reported issues with the online booking system and the need for more staff to handle the increased demand, especially as another nearby location is closed. Despite these concerns, most visitors recommend making appointments in advance to avoid long wait times and ensure a smooth experience. The check-in process is generally described as easy, particularly with the use of mobile links for appointments. Overall, Quest Diagnostics Mountain View South Drive is viewed positively for its competent staff and efficient services, though prospective patients are advised to plan ahead and be patient during peak times.
The waiting room was quite crowded but staff kept appointment times. I was impressed with the efficiency of the staff for a change. It helped that all six stations were in use.
February 2026
I had an appointment but was seen after 20 min or so. Last time I went the place was empty so no wait at all for an appointment. They accept walk-ins but if they are busy like today the wait may be very long.
February 2026
The staff is very polite and attentive to all patients. I came with a baby, he is 1 year old. He was treated with great understanding and did everything possible to facilitate blood collection from the vein.
