I want to distinguish Robb seemed knowledgeable and multitaskabble, customer oriented guy of service course who helped on my issue and in 5 minutes solved an intricate issue on my bike and rang me up with my purchase simultaneously.
January 2024
Constantly understaffed with long lines. Easily the worst REI I’ve been to out of Saratoga, Old MV location, SF, Portland, Anchorage. Joke of a store. Hope the workers unionize and get more people working there.
October 2023
The service was fantastic! Primarily due to Andy! He is experienced and knowledgeable! A true Shoe expert! If you're looking for shoes that provide your feet with high-quality comfort that also adds to the long-term care of your feet, go to the store and ask for ANDY!