Veterinarians in Mountain View, CA

“The receptionist, vet techs, and Dr. Meera was great! Going to a pet ER is always stressful and you need to be ready to wait. However, they have a nice keurig machine and water with comfy seating so the wait doesn’t feel too bad. When we did see Dr. Meera, she was funny, kind, and compassionate. She gave us good assessment and didn’t try to scare us but also prepared us for potential possibilities. Everyone was kind and friendly and for an emergency visit, it wasn’t as expensive as I expected.”

“Dr Lina is amazing. She is extremely empathetic and very skilled Vet and great at what she does. Also she answers all your questions and a great conversationIist. With deep sadness our 15 1/2 year warrior dog passed recently, but her accupuncture did wonders on getting him better, his mobility improved and started to slowly walk without a sling and on leesh. If he was younger and we tried alternate treatments earlier maybe the outcome would have been different, that being said our lovely angel lived a full life and we are eternally blessed. For getting him better and him passing on a good day rather than a bad day, we are extremely thankful and grateful to Dr. Lina . If your dog has mobility and neurological issues, alternate treatments as additional modalities do work such as accupuncture as well as reducing pain. I was a sceptic at first but I know this first hand to be true. I am not saying get rid of your Primary vet, we did not but the addition of accupuncture definitely helps noticebly. For a vet who preforms accupuncture she is definitely the one to go to. Thank you Dr. Lina, I will now schedule an acupuncturist for myself as you recommended. Wish you the best in 2024 and on your runs.”

“Milo loves going to Banfield Pet Hospital! The staff always welcomes him warmly and gives him so much love and attention. They are very friendly, patient, and gentle with him, which helps him feel comfortable and safe during every visit.

As the very first time puppy owner, I really appreciate how clearly the staff explains his vaccines, medications, test results, and overall care. They always take the time to answer my questions and never make me feel rushed. I can tell that everyone genuinely cares about Milo’s health and well-being.

Milo is always excited to see the staff, and that makes me feel confident that he is in good hands. We have consistently had a positive experience, and I am very thankful for the kindness, professionalism, and excellent care they provide.”

“My partner and I have two rabbits - Winter and Frost - and lived in the Bay Area for ~3 years. We always went to see Dr. Taylor and his staff each year for their yearly check ups.

We also had an emergency vet visit last May that Dr. Taylor and the team were tremendously helpful with ! Our little sweetie, Winter, was on the verge of passing away from an unknown reason, and it was very scary and stressful for us. Her body was completely shutting down, and Dr. Taylor and his team did everything they could to help Winter. They watched her all day, gave her fluids, and various medicines. It took several days of all day vet attention, and all evening and nighttime watching on our part with a lot of medicine administration. And we were certain she was going to pass away, and her sister Frost, was so sad because she could tell. But the vet and team kept trying everything they could to help her system recover. And we remember Winter wasn't doing well and wasn't moving, but in the middle of the night - we were sleeping on the floor near their play pen, Winter came and hopped over to us and finally peed (she hadn't been able to for a long time) and she started the ourney of getting better! She still had to see the vet every day for almost a week and take about 7 medications, but she has been doing great since May ☺️! We have been so happy she is all better and back to her happy, curious, beautiful self!

In general, this was the honest experience that we usually had at the vet:

- Dr. Taylor usually did recommend something beyond what we were expecting, so the price was always a bit more than what we expected.
- usually these tests were actually quite helpful. For example, he recommended we do an X-ray because he felt Winter might have arthritis and when we saw the X-ray, he was definitely correct.
- also the prices are a bit expensive, but I think this is due to the cost of living in the area and also having a vet with so many years of experience across many different animals.

Anyways, here's a couple beautiful photo of Winter this week! Happy and loving her fluffy bunny life!”

“Dr. Lowe was an absolute gem of a veterinarian. He took the time to thoroughly explain my cat’s treatment plan, answered our questions, and was incredibly kind and gentle when handling her. Having had experiences with veterinarians who didn’t even want to handle animals, I truly appreciated his compassion and professionalism. I have nothing but respect for Dr. Lowe and would highly recommend him.

However, I do have a serious concern about my experience with another staff member at the clinic. I was never given this person’s name or title, including in the voicemails I received, and based on how the information was communicated to me, I was under the impression that I was speaking directly with the doctor.

During our phone conversations, I was told that my cat was in a critical situation and was strongly encouraged to proceed with surgery as soon as possible and keep her at the clinic longer. I work an in-person 9–5 job, and I was genuinely terrified that my cat was going to die if I did not act immediately. It caused me a tremendous amount of distress.

When my partner later went to the clinic in person, Dr. Lowe explained the situation very differently. He was kind, gentle, and transparent with us and clarified that surgery was not an emergency, but rather something we could consider. I am extremely grateful that Dr. Lowe took the time to explain this because it gave us a much clearer and more accurate understanding of our options.

There was also another concerning interaction regarding food being added to our bill. The same staff member attempted to add both dry and wet food options from brands sold at the clinic. This was especially confusing because Dr. Lowe had specifically instructed us not to change our cat’s diet or introduce new foods. When we questioned the additional items, we felt pressured to keep them on the bill.

I want to emphasize that my concerns are not about Dr. Lowe. My experience with him was excellent. He treated both our cat and us with compassion and respect, and I genuinely appreciate his transparency.

My concern is with the unidentified staff member and the way the situation was communicated. If someone is not the veterinarian, I believe they should clearly identify themselves and their role, particularly when discussing the seriousness of an animal’s medical condition and treatment options.

Pet owners are already extremely vulnerable when their animals are sick. We trust veterinary professionals to provide accurate information so that we can make informed decisions without feeling pressured or frightened.

I sincerely hope the clinic reviews this interaction so another pet owner does not experience the same level of distress.

Dr. Lowe, thank you for taking such wonderful care of my baby and for being honest and reassuring with us. You truly helped calm both her and us, and I would absolutely recommend you.”