Walgreens offers a positive experience for its customers, highlighted by helpful staff and efficient service. Many reviews emphasize the attentive service provided by employees, particularly when picking up prescriptions or getting passport photos. Customers appreciate the knowledgeable staff who can explain medical products and meet specific needs, such as hair and clothing adjustments for photos. Despite occasional long lines, the wait times are generally reasonable, with some customers noting they were served quickly, even during busy hours. The store's management is praised for prompt customer service and professionalism. One customer shared a story of receiving quick assistance from a pharmacist when in need of medication before work. Additionally, the store has a friendly atmosphere, with staff members going out of their way to ensure customer satisfaction, such as helping with Walgreens Rewards to save money on purchases. However, some customers suggested improvements, like having more workers at the register during peak times. Overall, Walgreens is regarded as a reliable option for pharmacy needs and other retail purchases in the Bay Area.
The pharmacy manager Divya needs to work on her customer service especially when it comes to elderly and it yet still waiting for prescription very disappointed it use to not be like this
October 2024
Went here to pickup my prescriptions at 2am the worker had amazing and attentive service and provided a great explanation of medical products
October 2024
We had appointments for our vaccine and still had to wait more than 30 minutes to be seen. We are all busy but this lack of consideration for working people is ridiculous.
