Wells Fargo Bank in Mountain View, CA provides personalized attention and empowering everyday banking with self-service tools. The staff, including Hansen Lee, Sanjeev Kumar, and Veronica Carranza, have been described as friendly, helpful, and knowledgeable in assisting customers with a variety of banking services, such as settling estates, accessing bank deposit boxes, and resolving business account issues. Customers have praised the bank's efficient appointment scheduling, minimal wait times, and customer-focused approach, even during difficult times. The branch has recently moved to a new location, but continues to be well-run and recommended by the local community.
Alan ( I hope I get the name right) has been really helpful. I called to make an appointment even they don't have availability for my schedule at this branch, Alan spent the time and helped me to schedule an appointment at another branch nearby that meets my schedule. This is amazing for a large bank employee.
February 2024
George Nelson in Mountain View is truly commendable, consistently delivering excellent service as a banker.
July 2023
Good experience at this branch. Had some things to get done at this location and the staff was very friendly and helpful.
