CarMax in Murrieta offers an easy car buying and selling experience with a large selection of used cars, trucks, and SUVs all in one place. The process is consistently described as smooth, seamless, and very easy, often taking only a couple of hours from arrival to driving away. A major highlight is the no-haggling, no-pressure policy; the price is the price, with no up-selling or negotiating. Customers appreciate the freedom to walk around and check cars independently. The staff is frequently noted as being very helpful, friendly, hospitable, courteous, professional, and kind, making everything go smoothly. The service includes helpful answers and assistance throughout the entire process. Customers also value the ability to have vehicles transferred from other locations quickly and for free, finding exactly what they want. While most experiences are positive, there can be occasional issues with incorrect information given over the phone, but these are typically resolved in person. Many customers report an amazing or excellent experience, stating the process is so easy they would not return to a traditional dealership.
