Victra, a Verizon Authorized Retailer in Murrieta, CA, is praised for its friendly and helpful staff, making customer experiences positive and trustworthy. Customers appreciate the knowledgeable store consultants and managers who offer a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. The store's staff is known for being transparent, patient, and accommodating, especially when helping with upgrades and setting up new devices. Many reviewers highlight the excellent service provided by specific staff members, such as Jason, who is described as kind, reliable, and efficient, making the upgrade process smooth and easy, even for customers with older family members. Alexis is also commended for her thorough assistance with new devices, ensuring everything is set up properly. Customers feel confident in the store's honesty, as staff avoid high-pressure sales tactics and focus on helping customers find the best deals and plans. While most experiences are very positive, there was a mention of a less helpful staff member and a pushy supervisor, but overall, customers rate their visits highly, with some calling their experience the best they have had at this store. Victra demonstrates a strong commitment to providing a trustworthy, fun, and profitable connection to technology for its customers.
Jason went ABOVE AND BEYOND to help. He looks out for the customer, leaving you feeling like you’re in good hands!
July 2026
Mr Jason Lamkin is very nice, he help us a lot, a friendly guy and solved our problems in our phone. God bless him!
July 2026
We went in because the phone was having issues. Jason was very helpful & knowledgable on how to fix the issues! Definitely will go back for service. Thank you!!
