CVS offers a mixed experience for customers. Many appreciate the car pass program, which provides $10 to spend each month for a $5 fee, making it a great deal. However, there are concerns about employee engagement and service quality. Several customers have noted that some staff members appear aloof and uncaring, with reports of high turnover. One customer described an uncomfortable interaction with an employee who was unresponsive and dismissive. On a positive note, there are employees like Jeremy, who received praise for his helpfulness and friendly demeanor, and another employee who provided excellent customer service, making customers feel valued. Overall, while some staff members are dedicated and professional, the inconsistency in employee attitudes can affect the shopping experience.
I save about $50/month on the CVS Extra Rewards program--I wouldn't shop anywhere else. And Yanira at the 1558 Trancas store is the best!
January 2026
Good offers, products are easy to find, and a very good system of points, which gives you very good discounts.
December 2025
The sweetest young lady named Shelby in the pharmacy helped me with all of my issues and concerns regarding my medication being switched over from another pharmacy and made me feel very comfortable doing so. She took the time and had excellent customer service skills. Thank you for all your help Shelby
