Goodwill ~ Redwood Empire offers a well-organized shopping experience with friendly staff. However, customers note the limited variety and condition of items, which may not meet expectations for a Napa location. The store is small and some find the prices for used clothing to be high, especially without fitting rooms available. While the clothing is appreciated for being affordable, there are concerns about the smell and competition from wealthier shoppers taking desirable items. Despite these issues, the store is valued for its presence in an area with few thrift options.
