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“Eli was great. Went through the entire fitting experience and found me a perfect pair of boots. There are plenty of options there, so I didn’t feel limited to one pair of boots. Also the inserts make a huge difference in comfort.”
10AM - 7PM
1214 1st St, Napa
Shoe Stores
“This is, without a doubt, the TOP retail purchasing experience I have ever had. That is primarily, if not solely due to the amazing staff at the Napa, California store that just popped up couple years ago. Needless to say, I was beyond excited when I discovered there would be a free people store literally 6-minute drive from my home. That said, I am unintentionally, without a doubt, the biggest pain-in-the butt customer a store could get. I honestly don’t mean to be, it’s just the way it is. From late returns, showing up right before closing, etc etc. But no matter when I arrive, or the inevitable high maintenance needs I require during my visits, Michelle, the sweetest and most professional of managers you could possibly have representing your company (and amazing products)is always so warm, welcoming, and never flinches at whatever drama I bring with me upon arrival. Isabel is also a standout. I do believe she was recently moved up (wise choice?) it’s like I have my own personal stylists helping me out each and every visit. I don’t want to forget to mention Kimberly, whose always amazing…along with Jackie. A team full of winners you’ve got here in Napa and I’m long overdue to thank all of these kind ladies for always making me feel stylish and welcome. I can try even the most patient of peeps…but these ladies always welcome me with open arms and complete professionalism. Thank ya’ll!!?Gina L”
“This is a shout for Julie at Lark Shoes in Napa Outlets. When the heel caps fell off a pair of boots I had purchased at the store, Julie went above and beyond to help me get a resolution. I don't live close to Napa, so Julie gave me her cell and we managed to get my boots repaired using the mail, so I didn't have to drive all the way back. She also contacted the manufacturer on my behalf to see if there was anything they could do. Julie kept a communication channel open at all stages of repair and even kept a new pair of boots aside for me, in case something happened during the repair or mailing process. She was also super nice and was a pleasure to do business with!”
“Stopped in this morning looking for shoes suitable for kitchen work. The staff was extremely polite and helpful. They had a very good selection of quality non slip shoes as well as shoes for all occasions. I'll for sure be making the drive back there when I need shoes. And to top it off they treat hospitality workers very well. Highly recommend this store!! Excellent value.”
“I have been going to Boardgarden since i was a kid and my dad and uncle went there before me. Really great shop, love the owner Kevin, he is passionate and helpful. They have great selection on clothing, skateboards and snowboard stuff. They have great prices on quality products and you wont regret supporting this small town skateshop!”
“You know when it's going to be a great shopping day when you arrive at an Outlet Mall and the first store you walk into has a great selection in your size. Well we hit the jackpot here at ColeHaan coming away with sizes for both of us. Not only did they have what we ended up buying 4 pairs of shoes but the young gal who waited on us at 11:30 am on Friday morning was great. We always stop by at this store when we come to any Outlet but a pro tip is to come when they open and try to avoid the busy weekends.”
“Super helpful, knowledgeable, and attentive staff. Left with pair of great fitting running shoes, and special ordered another pair. I anticipate becoming a regular.”
10AM - 8:30PM
1305 Trancas St, Napa
Shoe Stores
“Excellent Service ... My Grandson needed a New Baseball Glove.... Thank Goodness for the Knowledgeable Staff... They SAVED the Day... He made it Baseball Practice and it All worked out Great.. Thank You again!”
“I traveled to Napa in May 2023 for my bachelorette party and purchased some earrings made by local jeweler. They quickly became my favorite earrings. Fast forward to December 2024, I was on a trip to Chicago and was wearing earrings. I realized at some point in the night that one had fallen out. I took a chance and looked up the name of the shop on my old credit card statement, called and spoke to the most gracious owner. She assured me that she only sells one person’s jewelry, contacted her, had me send a photo of the earring, got new ones made, shipped them to me in Tennessee and personally texted me the tracking number. Talk about going above and beyond for your customers! I will absolutely be going back in the next time I visit Napa!”
“The prices are good with their deal.
The salesperson who helped us was great. I thought he was above excellent actually. He helped me with showing me the right pair of
shoes. And he was interested in providing good service along with keeping his store clean. Its nice to see someone interested and proud about their work.”
11AM - 7PM
815 Factory Stores Dr #00314, Napa
Shoe Stores
“I was fortunate to arrive the day Michael Lofton, the assistant manager, was working. He is knowledgeable, patient and took his time explaining the differences between certain shoes. He helped me tremendously and I will definitely return. Thanks, Michael!”
“They have high quality shoes at reasonable prices. The selection is limited but what do you expect from an outlet store! The staff is friendly and helpful. I will definitely come back :-)”
“Was able to find what I wanted :) I came here on a mission and I gotnthe sandals I wanted!they were even on sale which was a bonus, had fun painting the sandals to customize them”
11AM - 7PM
4932, 2414 Jefferson St #B, Napa
Shoe Stores
“(Translated by Google) A very nice store, the truth is that what I like the most about ahy are the cool boots(Original)Una tienda muy bonita la verdad lo q más me gusta de ahy son las botas chulada”
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“My recent visit to Athletic Feat was a game-changer! Thanks to the staff, I found the perfect pair of shoes. A great experience from start to finish – highly recommended!”