Staples in Napa provides printing, shipping, technology, and recycling services essential for small businesses, remote workers, and students. The store is clean, and the employees are genuinely kind and funny. Customers report that associates are very helpful, responsible, and efficient, often going above and beyond to provide quality customer service. Specific help in the copy center and with mailing large boxes is highlighted, where staff are described as calm, cool, and relaxed, taking great care to explain things and help with projects. The store offers an ink deal for returning cartridges. However, customers note that not all items listed online are available in the store and that some bulk prices may not feel fair. Overall, the experience leaves customers pleased and likely to shop there again.
I took a photo and to have it enlarged. Celeste (whom I've worked with before) worked her magic... And the poster actually came out better than the picture... Unbelievable!!! Celeste is also so professional and astute... And just so pleasant to work with!!!
July 2023
Shout out to Becca for being so fast, helpful, genuinely nice, and efficient! Thanks again Becca!
April 2023
I was having problems in the copy center, and Celeste was so very helpful. She was very busy, but stopped and helped me out tremendously. I was so very frustrated by the copy machines and she was so calm, cool and relaxed and took such great care of me. Whatever you are paying her at Staples is not enough! Thank you so... read full comment
