Staples in Napa provides printing, shipping, technology, and recycling services essential for small businesses, remote workers, and students. The store is clean, and the employees are genuinely kind and funny. Customers report that associates are very helpful, responsible, and efficient, often going above and beyond to provide quality customer service. Specific help in the copy center and with mailing large boxes is highlighted, where staff are described as calm, cool, and relaxed, taking great care to explain things and help with projects. The store offers an ink deal for returning cartridges. However, customers note that not all items listed online are available in the store and that some bulk prices may not feel fair. Overall, the experience leaves customers pleased and likely to shop there again.
