The UPS Store #4516in Napa offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Locally owned and operated, the store is known for its knowledgeable, friendly, and helpful staff who always have a smile on their faces. Customers praise the efficient service, quick lines, and the pleasant experience they receive, particularly from associates like Herran and Jesse, who go above and beyond to assist with tasks like returns and passport processing.
GOOD PARKING CLOSE TO THE STORE AND VERY HELPFUL FRIENDLY STAFF IN THE STORE
October 2025
I had an issue with a return. Someone else took my package to make my return and they did not process both returns. I called the store in a panic and Katrina was able to do both returns and was extremely helpful. She went above and beyond and was amazing. Give her a bonus! We need more people like her in customer service... read full comment
July 2025
They are ALWAYS friendly and eager to help! Employees are efficient and knowledgeable. It’s a pleasure doing business in my School St. UPS. 😊
