The UPS Store #4516in Napa offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Locally owned and operated, the store is known for its knowledgeable, friendly, and helpful staff who always have a smile on their faces. Customers praise the efficient service, quick lines, and the pleasant experience they receive, particularly from associates like Herran and Jesse, who go above and beyond to assist with tasks like returns and passport processing.
Raman and Harry were very accommodating and helpful with my return! Very friendly as well, I will be back!
August 2026
Absolutely amazing customer service at this location. Raman & Harry took such amazing care of us ! They helped us decide on the best method of delivery for our package and explained it all with such helpfulness and ease !
August 2026
Service very much depends on who you get at the counter. Some of them are very helpful and engaging, and some of them whisper the whole time and refuse to look at you and pretend they don't know how to read
