Xfinity Store in Napa, CA, located at 308 Soscol Ave, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Reviewers praise the friendly and helpful staff, highlighting employees like Bryan, Michael, Dylan Escobedo, and AJ for their excellent service. Dylan and Arlay made setting up internet, TV streaming, and mobile services easy and painless, while AJ went above and beyond to resolve issues with a new phone order, showing patience and knowledge. However, some concerns were raised about payment system issues, with reports of cross-crossing payments and possible interference, causing frustration for customers. Overall, the store is appreciated for its helpful staff and quality service, despite ongoing system problems that need attention.
Went in to return faulty/old router was in and out like less than 5 minutes great service from the guy that took my old equipment
September 2025
Excellent staff in Napa Byran, Micheal and new staff how ever, telephone bill pay is criscrossing payments and they are telling me I am not paying my bills so all helpful but something is going on with the system i think scamers are intercepting my payments and doing something foul. Please someone help
September 2025
The gentlemen who waited on me was so helpful. He answered all my concerns and questions regarding my phone and WiFi.
