Xfinity Store in Napa, CA, located at 308 Soscol Ave, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Reviewers praise the friendly and helpful staff, highlighting employees like Bryan, Michael, Dylan Escobedo, and AJ for their excellent service. Dylan and Arlay made setting up internet, TV streaming, and mobile services easy and painless, while AJ went above and beyond to resolve issues with a new phone order, showing patience and knowledge. However, some concerns were raised about payment system issues, with reports of cross-crossing payments and possible interference, causing frustration for customers. Overall, the store is appreciated for its helpful staff and quality service, despite ongoing system problems that need attention.
Pro: free parking, clean store. Con: can't see from road have to drive into shopping center, products are expensive like if already have xfinity tv internet package but just wanna add security camera service w/1 camera it's an extra $100/month.
March 2026
5 Stars for Sandra and her teammates. I actually had fun setting up my wifi with them. Thanks Xfinity Napa!
December 2025
Went in to return faulty/old router was in and out like less than 5 minutes great service from the guy that took my old equipment
