Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management. One customer reports a difficult experience where a check was wrongly questioned, which took days to resolve until a specific branch manager intervened to fix it quickly. Other reviews highlight a branch manager who provides great customer service and thoughtfully understands banking needs. The manager and team are commended for their care and service.
Finally found a Citibank branch manager that really cares about great customer service and understanding my banking needs. Hats Off to Kevin Smith and his thoughtful team!!
April 2022
Finally found a Citibank branch manager that really cares about great customer service and understanding my banking needs. Hats Off to Kevin Smith and his thoughtful team!!
July 2021
Just came to this location for the first time and was helped by Kelly when cashing a check what a sweetheart so friendly so professional if I lived in this area I would open not only one but two accounts today management you are lucky to have her
