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February 2024 by Swathi B
Went there to have my son’s ears pierced ( for the second time). The staff lady ( with braces) was very pleasant and efficient . She spotted & marked the previous piercing , got my ok and did it quickly !
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December 2023 by Ana González
So, according to the information shown here in Google Maps, this place opens at 11.Today, Thursday December 21st, at 11:20 I found this paper and apparently is a recurrent practice for what I just saw in another review. Heads up to the owner, you are constantly loosing customers for this.
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October 2023 by Moon Moon
This store opens at 12pm. We got there at 12:25 this is what we see “on a short break”. We waited 30mins and nobody showed up. We came a few weeks ago and got the same exact piece of paper on the gate. Disappointing that this location is NEVER open!
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April 2023 by Rosselyn Ponce
Well it’s a little messy but that’s cause there packing up for the shut down but it’s nice
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October 2022 by S V
Good and decent place for the ear piercing service but bit of hard to catch up with the working hours the display says 7pm but closes at 6.30 and on the second visit they took 1 hr break @3pm not sure what for, it would be nice if the times were updated
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May 2022 by Hiren P.
This rating is for Stoneridge Mall Claire's (in Pleasanton) and district manager who helped us. After reaching out to corporate on phone and explaining my situation, they told me that a dis trick manager will reach out.The manager did reach out and gave us assurance that she'll take care of this. She gave us options to go to store of our liking and suggested times when the most experienced piercers were available. We went ahead at Stoneridge Mall location and got the piercing done and this time it came out great. Alexa did great with the piercing. (We didn't have to pay for this). The district manager kept in constant touch throughout the week and ensured that the process went smooth.Would give 5 star if the email communication with corporate was easier.Thanks to district manager and Stoneridge Mall Claire's for helping.
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April 2022 by Jungkook Navidad
It’s a piercing place and they don’t any other piercings than ear lobes despite their store website and store promotion pictures showing pictures of many different piercings like the one I wanted. It was very obvious the people there have no experience doing other piercings.
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June 2021 by Arpita Dixit
Got my daughter's ears pierced. Extremely happy with the service.
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November 2020 by Kati H.
Would give 0 stars if possible. The employee was quite polite, but she didn't do her job properly. I got my ears pierced here during COVID and came back pretty happy, not knowing what was going to happen. Six weeks later, I take out my piercings in a LOT of pain even though I vigorously followed the after care guide, and I find out that one of piercings didn't even go all the way through my ear. I had to manually poke it through my lobe myself in order to actually pierce it. And even after 6 weeks of disinfecting, my piercings bled when I first removed them. Plus, the holes are so small that I doubt I can fit anything through them.
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November 2020 by Baboosh C.
I got my ear piercings done recently here. I didn't get her name but it's a nice lady with head wrap. She is very knowledgeable, and did a great job. She was very careful and places the piercing in the right spot I wanted . She explained everything well, after care etc . Great work. Would recommend Will come back again or suggest friends here !
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October 2020 by Jessica H.
This is my go to place for piercings! I've gotten a total of 5 piercings(my 2nd set, 3rd set, and cartilage) not all at the same time!!! But the 3 times I came in I was lucky enough to have Daisy there to do mine. She's always thorough even if I've already been pierced and she makes sure all my questions are answered. Even when she's busy I can see her doing her best to accommodate everyone as best as possible! It would suck to work alone but she does it so well. Only thing I would say is that I wish she had more people to help her bc it can get busy even now
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November 2019 by Nirupama Srinivasan
The store associate was extremely polite and helpful. She did an excellent job piercing my 14 month olds ears. Very few tears!
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November 2019 by Lianna Carpio
Very Very Rude customer service!!! The staff are very rude and are disrespectful!
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September 2019 by Juhi Bhargava
Found some good hair bands
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September 2019 by Karen M.
We just finished my granddaughters 9th birthday party at Claire's. The party was so fun and super affordable. We just brought the cupcakes and juice packets. We purchased a gift card for each girl guest and they had the best fun shopping then the staff have four awesome games to play. I highly recommend it. All the mom's loved it.
