Oak Harbor Freight Lines
Hours:
6700 Smith Ave, Newark CA 94560 Hours
About Oak Harbor Freight Lines
Oak Harbor Freight Lines receives mixed reviews regarding its customer service and reliability. Some customers report very positive interactions with polite, nice, and helpful representatives who resolve issues efficiently, enabling quick package retrieval or providing helpful solutions. However, other experiences are negative, citing poor communication, particularly from one female dispatcher described as a rude and uncaring representative. Problems with scheduling and reliability are noted, including a company no-show after a confirmed four-hour delivery slot and a truck arriving with non-functioning equipment, necessitating last-minute rescheduling. This inconsistency can be costly for time-sensitive business deliveries, leading to frustration. While some staff are commended for their assistance, the service experience appears to depend heavily on which representative is contacted, resulting in variable customer satisfaction.
Most Recent Reviews
September 2023
I forgot to ask the name of the lady who helped us but she has saved me today and I was able to grab my package 30mins after I called her!
December 2020
Nice place and love the service for this LTL freight company.
December 2017
Great Service, friendly kind and Handsome Drivers who go above and beyond to make sure you get your Delivery on time.
More Comments(31)
You May Also Like
0.65 miles
HERCULES Trucking Company, Couriers & Delivery Services1.25 miles
FedEx Ground Shipping Centers, Couriers & Delivery Services
- Newark, California
