AutoZone in Newman is an automotive parts retailer offering new and remanufactured parts, maintenance items, and accessories. The store receives mixed reviews regarding customer service. Some customers report that employees are awesome, helpful, sweet, and provide great customer service, making them feel confident and assisted. Specific positive experiences include employees helping to find correct parts, read off numbers, and provide point-of-service help that other locations may not. However, other reviews indicate inconsistencies. Some customers feel employees are overworked, not as friendly as before, and can sometimes make customers feel like they are bothering them. There are comments that most employees need to leave their problems at home and show more respect to customers. Despite these criticisms, many customers, especially those who feel less knowledgeable, appreciate the store for making them feel their car is back in great condition without feeling lost or out of place.
The store staff were friendly and had exactly what I needed and even gave me a ride back to my car that had broken down. They were true live savers for me and my kids!!!
September 2023
Helped me get a new battery in my truck,very helpful.
July 2023
Good service, they serve well and answer all questions after you have one, I recommend them
