First time at this bank and branch, needed to make a deposit for a client, and I was impressed how clean the place was, and how professional and fast the employee who helped me with the transaction was
Poor customer service skills. The staff needs to be better trained when communicating with a new potential client. They have lost my business for sure.
First Republic, and this branch in particular, has always offered me excellent and attentive service. Cannot be happier with this bank. Its customer service is excellent.