Premium Autos is a business that sells cars, including Tesla models. The experience customers report is mixed, with both significant positives and notable negatives mentioned in reviews. Many customers describe an excellent and amazing experience. They frequently note that the process of buying a car is fast, easy, and smooth. Staff, particularly one employee, are repeatedly praised as being very efficient, quick, super helpful, knowledgeable, extremely friendly, respectful, and patient. They are credited with making things easy, answering all questions, being open and upfront with paperwork, and helping customers land on a car. Several customers state they are very happy with their new car, would definitely recommend this place, and will be coming back. However, other reviews point to critical shortcomings that lead to an average service rating. Significant minuses include not checking the car before selling it, resulting in customers discovering broken features like cameras and an inverter upon arrival. This forced clients to wait weeks for repairs. Communication during repairs could also be poor, with delays in providing updates. Additional complaints mention that cars were not fully cleaned, with specific dirty areas noted, and that a staff member's question was perceived as slightly aggressive and rude. These issues lead some customers to give an overall rating of only 3 out of 5 stars.
Best car lot around!! Great prices and even better service! Thanks alot
June 2026
My sales Associate Rorie was so helpful and patient with me. Came in with the intention of buying a RAV4 but declined due to its history of an accident. Rorie helped me buy another car and was out the door the next day with my new car. They are busy, there maybe a wait but they are lowest in out the door pricing
April 2024
Barbara helped me out with buying my first car. She’s very efficient and quick. She made things very easy. I’m very happy with my new car. Thank you premium auto
