Tekniton is a professional appliance repair service that has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have reported issues with communication and timeliness. According to the reviews, Tekniton's technicians, such as Ruslan and Andre T., have generally provided efficient and effective service. They have been able to quickly diagnose and repair various appliance issues, including problems with a customer's refrigerator, television, and dryer. The technicians have also been praised for their professionalism, with one customer noting that Andre T. took the time to explain the issue and provide guidance for the future. However, some customers have reported issues with Tekniton's communication and scheduling. One customer mentioned that a technician was supposed to arrive between 9 AM and 1 PM but did not show up until 5 PM, with the technician only calling 25 minutes before to confirm the appointment. Another customer expressed dissatisfaction with the "dry" and "lacking" customer service skills of one of the company's schedulers. Overall, Tekniton appears to provide reliable and competent appliance repair services, but there is room for improvement in terms of communication and customer service. Customers have had both positive and negative experiences with the company, and it is important for Tekniton to address these issues to ensure consistent and satisfactory service.
Don't ever accept work from or hire this company. They are a preferred service center for Samsung. I am now on month two to get an ice maker repaired that they can't fix and they NEVER ANSWER their phone! Always on hold for 30 minutes and then they hang up. Always takes multiple calls.
March 2024
No call, no show. Unanswered calls, voicemail full. Two weeks of wait for nothing.
January 2024
Wow, seems Samsung hire some real rude people to represent them. The female that get putting the phone down on me basically called me a liar. Disgusting!!
