We rented a truck for a move from LA to San Diego, when we got there NO truck. We had reserved weeks in advanced. We had to settle for a van, it was SO DIRTY, we hated to even put our furniture in it, but we had no choice, we had to move out. Everything would not fit in the van we had to leave behind a dining room set.
October 2019
Took my reservation, sent me a confirmation, then called the morning of the rental to say, "sorry... we don't have that truck"!!!!!!! SO UNPROFESSIONAL - do not rely on Budget - they will FLAKE last minute.
August 2019
If I could give zero stars I would- what is the point of making a reservation three weeks in advance if they call you the night before you have to MOVE and say we're sold out of trucks, sorry?????? Are you kidding??? I have to move to another city and I don't have a truck because this company is absolute s****
