Chase Bank provides checking, savings, and mobile banking services. Reviews note it is a good bank with excellent and helpful customer service, where staff are described as brilliant, patient, professional, and positive. Employees try to assist customers with transactions and resolve issues. However, there are consistent complaints about the ATM system, which is called terrible and inconvenient. Multiple reviews mention that ATM machines are often broken or place long holds on deposited funds, which customers find negligent. Inside bank staff are acknowledged as understanding and helpful in directing customers to resolve these problems. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
not good, the bad reviews across the entire internet proves it, Since I stay focused on the positive and not the negative, all I'll say is what ALL the reviews say: bad, I will never go into a chase bank ever again
November 2025
Walked all the way to this branch over a mile for a cashiers check and the tellers are closed an hour early. This branch sucks. They never have banker appointments and there’s always some issue with them. Highly considering switching banks.
October 2025
Worst bank ever. Don’t think twice about stopping at this bank. The ATM’s should be available for CHASE customers but their card reader at the entry does not work.