Petco in North Hollywood is highly praised for its excellent customer service, especially from staff members like Iris, Erica, and Kim. Customers appreciate their helpfulness and impressive knowledge, particularly about the store's amazing fish selection and special discounts on koi fish. The staff is known for answering questions thoroughly and creating a welcoming atmosphere. The cashier, despite being busy, took the time to explain products and kindly asked customers to wait if needed, showing real care. Gabby was engaging and very informative, advocating for a dwarf hamster needing more space and listening carefully to customers’ comments about their pets. The grooming service at Petco has also received glowing reviews, particularly for how the team handled a customer's anxious puppy. The groomers provided reassurance and valuable advice, resulting in a stunning transformation for the dog, who left the appointment happier and more playful. Overall, Petco is recognized for its dedicated staff, quality products, and exceptional grooming services, making it a top choice for pet owners.
It was good as usual. Everyone is always sweet. I never remember to catch her name, but the girl that has stickers on her face sometimes is always super nice.
February 2026
Always excellent customer service, with courteous and knowledgeble staff, and a huge variety of products.
December 2024
Everyone at the north Hollywood is always so helpful
