Petco in Van Nuys is a well-organized and friendly store that offers a wide range of pet products and services. Customers appreciate the clean environment, good prices, and helpful store clerks who assist with questions and recommendations. The store provides various services, including grooming, veterinarian care, vaccination clinics, pet adoption, and training classes, all aimed at improving pet health and happiness. One highlight is the grooming service, with staff members being praised for their friendly and caring approach, making pets feel comfortable during their visits. Customers also value the convenience of shopping online with options for in-store pickup or repeat delivery. However, some concerns include the condition of the fish in small containers, with reports of poor water quality and aggressive behavior, indicating a need for better care. Additionally, customers suggest that staff could benefit from more training to better assist with animal products. Overall, Petco is a convenient and well-maintained store that caters to a variety of pet needs.
I always get the nicest check out people there, very helpful staff!
May 2026
Great customer help, all pets invited for in store shopping experience
April 2026
I love this place because they have an option to bsn?o of dogs and their staff are delicate with the lint and skin of my golden doodle but would be more than they had the option to make an appointment online because now it is 8:58 and it is closed thanks
