Petco in North Hollywood is highly praised for its excellent customer service, especially from staff members like Iris, Erica, and Kim. Customers appreciate their helpfulness and impressive knowledge, particularly about the store's amazing fish selection and special discounts on koi fish. The staff is known for answering questions thoroughly and creating a welcoming atmosphere. The cashier, despite being busy, took the time to explain products and kindly asked customers to wait if needed, showing real care. Gabby was engaging and very informative, advocating for a dwarf hamster needing more space and listening carefully to customers’ comments about their pets. The grooming service at Petco has also received glowing reviews, particularly for how the team handled a customer's anxious puppy. The groomers provided reassurance and valuable advice, resulting in a stunning transformation for the dog, who left the appointment happier and more playful. Overall, Petco is recognized for its dedicated staff, quality products, and exceptional grooming services, making it a top choice for pet owners.
It’s always a great experience visiting this Petco location. Great customer service. Thank you to the staff for helping me out . Specially Gabby.
July 2026
The staff at the North Hollywood Petco was friendly and welcoming. They helped me find what I needed, and the store was clean and well-stocked. Overall, it was a smooth shopping experience, and I'll definitely be back.
July 2026
I’ve been going to this Petco for years. Team members are always helpful and that’s exactly why I keep on going back to this location. Had some issues with my online order and they resolved it very quickly for me.
