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January 2024 by Todd Brown
This store is amazing.Mike,Jay and Lupita treat me like family and always help me with first class professionalism and my work clients when they come in and look at flooring in the show room. The quality and pricing is excellent.I wouldn't buy flooring from anyone else.Best Regards, Todd.
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February 2023 by Armando Garcia
Great service and great customer service. I will recommend
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August 2022 by Artur G.
Great place to purchase vinyl or laminate flooring. Many options to choose from. I forgot the salesman's name, he stands right by the door. Great guy, positive attitude. He did wrong calculation on my purchase but when i went back he gave me the remaining of the order with no extra cost to me and with a smile on his face. Will definitely suggest to go to this store.
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May 2022 by Cee Cee M.
It really does give me great pleasure to write this review. My husband and I came to ReFloors thinking we were going to browse flooring to replace the hideous floors in our new home. Jay came to our assistance as we were looking at various flooring and colors etc. As we were looking at samples, Jay asked us some important lifestyle questions and cautioned us on our choice of flooring. Now, any other individual would have stuck with selling us the more expensive flooring that we chose, but Jay did not. He educated us at length on what type of flooring would best meet our needs and lifestyle. We were so impressed with the incredible service Jay provided that we bought our flooring right then and there. We certainly didn't see the need to shop elsewhere. Since then, we had to call Jay with a few questions our contractor had, and he couldn't have been more gracious and helpful. I'm almost sad that we won't have the need to reach out to them again anytime soon. That said, we will certainly be referring ReFloors to anyone and everyone we know who will need new floors! We cannot recommend them enough!
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April 2022 by Allen H.
This place is amazing, super clean, organized and very friendly staff. Mike is the man. He made my experience extremely very pleasant. He asked what we were looking for asked a few questions showed a sample and within 5 minutes of entering the store I put in the order. Always responsive to my phone calls whenever I had a question. Trustworthy and reliable. I would definitely recommend to my friends.
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April 2022 by Zee B.
Omgh the famous MIKE, from all of the reviews! he was AMAZING!!! It's true! I mean, ah. Just so grateful. For background we went with him first for prices and started "shopping around" which he was all for, and was kind not pushy at all and just the upmost professional ever! -no kidding. We went back and made the purchase and he was so attentive, helpful and made this transaction and process really the best it could be. Save time, look no further, get your floor here! I feel like this is so "good" of a review I have to mention this is in no way sponsored or anything of that stuff. Just happy customers.
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February 2022 by kaivan h.
Mike is an awesome guy and his hardwood floors are amazing. I searched over 10 different stores but, when I saw the floors at refloors, I immediately put in my order for some 9.5" natural white oak engineered hardwood. I thought they were beautiful and everyone who sees them installed says so too. Also, Mike gave me a great price and he was so easy to work with. I went back to buy cork, glue, and baseboards from him. He didn't have the baseboards in stock but he juggled a lot of balls to get them for me, which I appreciated. These guys are real pros. I look forward to working with them again.
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February 2022 by Tania Dominguez
Had a great experience, amazing customer service.
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January 2022 by Tammy S.
I LOVE my new hardwood floors - thank you Mike for your expertise and understanding of what I was looking for and making this such an easy and enjoyable experience! I chose my floors for a 1200 sq ft condo over FaceTime from 2000 miles away ( in a pandemic!) which could have gone very wrong but Mike was extremely intuitive and precise about explaining the nuances of each option and my floors are absolutely gorgeous!! Exactly what I wanted !! He is kind, patient, professional and the whole process was the least stressful part of this renovation. I recommend Mike and ReFloors 110% !!
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January 2022 by Caleb N.
We went to their showroom and they had a beautiful selection of flooring. We're remodeling our house so they stored our floor until we were ready for installation. I'm very pleased with my experience and would use them again.
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January 2022 by lolo Pam
Amazing service. Mike was exceptional and very helpful . I highly recommend him for your flooring, very professional
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December 2021 by 'G' Vincent
Had deffects in a couple boxes of flooring that I purchased right before the pandemic. Resumed the work this year & Mike made good on replacing the defective materials.
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December 2021 by Sherri Ben-Nun
Great experience. Jay was super helpful and explained everything to me. He showed me different options for the staircase which was extremely helpful.
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November 2021 by Christine W.
Great customer service!! Mike was so great to work with, got me all my flooring in a timely manner.
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November 2021 by Bella Jahrmarkt
This is a big shout out to Mike at ReFloors. Everything about that place was top-notch, from the show room to the shipment to the texting of updates and communication. They provided a designer discount and the floors were not much more expensive than far inferior from big box stores like Home Depot. You might think you know the color and type of flooring you want, but if you go to the show room there will be three or four flooring options that if you didn't look side-by-side you were think they were the same. Mike had excellent knowledge of all the individual nuances of the different pieces and we ended up with a really great result.