ReFloors is a highly recommended flooring business known for its friendly, honest, and knowledgeable team. Customers consistently praise the welcoming and clean environment of the store, which features a wide variety of flooring options, colors, textures, and styles, making the selection process enjoyable and stress-free. The staff, including key team members like Mike, Lupita, and Jay, are recognized for their genuine care, patience, and excellent customer service. Mike is described as an expert who offers helpful advice without trying to upsell, making him the go-to person for flooring needs. Lupita is celebrated for her cheerful attitude and expertise, transforming the remodeling experience into a fun and positive event. Jay is noted for providing outstanding customer service, making clients feel comfortable and valued. The team’s honesty, integrity, and willingness to assist are recurring themes, creating a trustworthy and warm atmosphere. ReFloors also offers samples for customers to take home, adding to the convenience and satisfaction. Overall, ReFloors stands out for its commitment to customer care, quality products, and a store environment that feels welcoming and professional. Customers leave feeling confident and happy with their flooring choices, making it a top choice for those looking for a positive flooring shopping experience.
Jay!!! What amazing customer service. I went in, and he provided the best customer service I have experienced in a while. He treated me like he had known me my entire life. They had a good selection and the place was extremely clean.
June 2025
Mike at Refloor is exactly who you want to help you. He's friendly and smart and a true expert. He goes above and beyond. We're beyond thrilled with the European oak that he helped us select.
November 2024
ReFloors was welcoming and helpful in answering questions. The space was clean and the showroom was very easy to navigate. They have a lot of options of floorings and provided samples for me to take home which I am very appreciative of.
