U.S. Bank Branch offers a range of products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. The bank’s dedicated team aims to help customers achieve their financial goals, large or small. The branch has seen improvements recently, with faster lines and quick service, especially from staff like Alejandra, who is praised for her speed and efficiency. However, some reviews mention issues such as long lines caused by tellers taking simultaneous breaks, slow service, and limited ATM options, including one ATM that does not accept deposits. Parking can be tricky, but parking validation is available, and there is a drive-thru ATM for convenience. Notably, employees like Chris Militonyan have received high praise for their professionalism, knowledge, patience, and excellent customer service, with some customers recommending him for a management position. The overall experience varies, with some customers impressed by the helpfulness and attitude of certain staff and others noting delays or service gaps. Despite these mixed experiences, the branch remains committed to providing a helpful and professional banking environment, with friendly staff and a variety of financial solutions to support customers’ needs. Member FDIC.
I went into the branch because there was fraud on my account and Roni Petrossian helped me through the whole process ensuring I get my money back. He is a very great and professional. Thank you so much!
June 2025
The bank staff is amazing! The bank set up is very difficult and the atm never works. There are 2 drive throughs but only 1 atm. You need to put another atm in the drive up. Staff is only reason from the 4 stars.
May 2025
Only one ATM machine never worts or out of cash.Today PIN code pat was not working at all .Horrible
