The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have praised the exceptional service and compassion of USPS employees, such as the supervisor Nelson Soto at the North Hollywood Post Office, who went above and beyond to ensure a customer's package was delivered. Employees like Omar and Jose have also been commended for their empathy, patience, and problem-solving skills in assisting customers. The North Hollywood Post Office, in particular, is a favorite among customers, with its friendly staff, spacious lobby, and self-service machines.