Extended Stay America in Los Angeles Northridge offers comfortable accommodations with spacious rooms and kitchenettes featuring a sink, stove, microwave, and fridge. The staff is frequently described as very helpful, friendly, respectful, dignified, supportive, and on time. Many guests found their rooms to be spotless and comfortable with no odor, and the grounds are well kept with security on site and plenty of free parking. The location is convenient with many restaurants within walking distance. However, experiences vary. Some guests reported issues, including slow maintenance, inconsistent housekeeping, problematic toilets and faucets, and windows that do not open. The complimentary breakfast is limited to items like coffee, snack bars, oatmeal, fruit bars, muffins, and granola bars, which some found insufficient. A strict policy automatically cancels reservations after midnight, even with a late notice, potentially resulting in higher rates. Check-in is at 3 PM, though early check-in may be possible, but there is no early checkout process.
Rooms: Was clean tidy and comfortable safe parking . Did not get to use the laundry but looked good , self service.
June 2023
Rooms were disgusting. Had roaches, and the room reeked of beer. The A/C was the only befit of the room itself. NOW the location is prime in and out is there chick-fa-a is close, the mall is two blocks down; but other than that nothing special.
March 2023
Dirty old and weird. Sorry for such a horrible review but it smelled like a bad takeout restaurant
