Journeys is praised for its friendly and helpful staff who make shopping a positive experience. Customers frequently mention staff members like Val, Ryan, Stevie, Hannah, and Alissa, highlighting their kindness, patience, and extensive product knowledge. They go above and beyond by offering alternative options, helping find hard-to-locate shoes, and providing thorough explanations to assist customers in making the right choice. The staff's genuine care and professionalism create a welcoming atmosphere, making every visit enjoyable. Many reviewers appreciate the staff's willingness to research and ship products, ensuring customer satisfaction. Overall, Journeys is known for excellent service, friendly assistance, and a commitment to making each shopping experience pleasant and personalized.
Val was super nice and helpful! She brought me other options to pick from and was very nice for my entire trip in the store. Would come again
November 2022
Hannah was so amazing! She really went out of her way to show me a variety of variations of the same shoe and expressed her experiences with them. I appreciate it, it gave me a greater sense of what to choose.
October 2022
Great service by Alissa she attended me well and with patience she answered all my questions thanks you Alissa for making my purchase a great one
