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“I had a fantastic experience at the Skechers Northridge location. I called ahead to arrange an exchange, and Josh was incredibly helpful. He located my original order, arranged for the replacement to be ready, and even had it waiting for me in the locker when I arrived.
Josh was professional, polite, and efficient throughout the entire process. He made sure I had the chance to try on the new item to ensure I was happy with it before finalizing the exchange. I was very impressed by his demeanor and how prompt and organized the service was. Huge thanks to Josh and the management team for such excellent customer service—I’ll definitely be back!”
“I just came in to size a few pairs of shoes, letting them know I wanted to shop around for colors after finding the right fit, and Cesar and Ramon were awesome and super helpful. Thank you both for a pleasant experience. I will be happy to go back and give them my business.”
“Celeste was a great and quick associate in helping me find the heels I wanted. Even though they did not have it in the store, she was quick to find a similar heel and order the heel online.”
“Amazing customer was perfect. Great attitude, manners, and vibes from the employees. Shout out April. Although the establishment did not have the Pumas that I was seeking, April predicted my need to purchase socks and reminded me to buy some, pointing out the deal on the socks. 4 stars instead of 5 because Journey’s has been lacking in selection of shoes for a few years now.”
“This review is solely for a Sales Associate named Sarah. She was so sweet!!! I was welcomed immediately. She assisted me with finding items that I was searching for. And did so with a good attitude. Though we were not able to find the exact items I needed, she told me to try online and explained the process of ordering the items to the store as well.Very sweet woman. Very patient.”
“Thanks to the Foot Locker big sales email given last week, we were able to research the sale discounted shoes online available in our local stores to find out if any were of our interest.
When we arrived in the Northridge Foot Locker, it was great to be welcomed by an associate immediately. The discounted sales racks were arranged nicely for us to find the shoes that we had found interest in online.
My husband got so lucky that the shoes he liked were in his exact size on display for 50% off! An associate checked in with us as we showed interest in that display shoe and informed another associate to find the other one in the back for us! After trying them on and making the decision to purchase the pair, we went directly for a register.
Unfortunately, someone was being helped for a time-consuming purchase, so we waited awhile. It was wonderful how an available associate noticed this patience test we were experiencing and offered us a different open register for our purchase. She made us feel like we mattered and we happily purchased the discounted shoes with the feeling that we would return again for another purchase in the future!”
“Store was very clean and established was very helpful in picking the right Recommend recommended for any age and especially seniors that want to walk more and have a comfortable shoes. I would check them out first.”
“I can always find everything I need at DSW Designer Shoe Warehouse, and the prices are very reasonable. They have a great selection of high-quality shoes, and the staff is always very friendly and helpful. Last time, they even gave me an extra 25% discount, which was a wonderful surprise! I definitely recommend this store! 👟😊”
“This store has the best customer service!!!!! I'm really impressed with Moises he help me and my brother. He was really nice and was really respectfully. Thank You Moises for the help!!!!!”
“Fantastic and personable service. They talk to you like a human being, not just a potential customer. If you are looking for a solid shoe store, and to buy local, you cannot do better than thewalkingshoe.”
“Good quality shirts, pants, and shoes. I've bought stuff here before and I bought the New Balance ABZORB 2000 here and they did not disappoint. The shoe assistants are helpful. My store to go whenever I wanna buy something good.”
10AM - 9PM
9301 Tampa Ave, Northridge
Shoe Stores
“Michelle you rock!! I love the shoe options there and boots too. Very low prices here and the energy is chill. Clean store and top notch customer service! You can save $10 with their spring coupon!”
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“A buddy of mine bought me a pair of shoes online. They were a little too small, so I called the store and asked if they didn't even exchange and they were so very accommodating. Really great customer service and no hassle. Highly recommend their store and staff.”