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“I had a fantastic experience at the Skechers Northridge location. I called ahead to arrange an exchange, and Josh was incredibly helpful. He located my original order, arranged for the replacement to be ready, and even had it waiting for me in the locker when I arrived.
Josh was professional, polite, and efficient throughout the entire process. He made sure I had the chance to try on the new item to ensure I was happy with it before finalizing the exchange. I was very impressed by his demeanor and how prompt and organized the service was. Huge thanks to Josh and the management team for such excellent customer service—I’ll definitely be back!”
11AM - 8PM
9301 Tampa Ave, Northridge
Shoe Stores
“This review is solely for a Sales Associate named Sarah. She was so sweet!!! I was welcomed immediately. She assisted me with finding items that I was searching for. And did so with a good attitude. Though we were not able to find the exact items I needed, she told me to try online and explained the process of ordering the items to the store as well.Very sweet woman. Very patient.”
“Amazing customer was perfect. Great attitude, manners, and vibes from the employees. Shout out April. Although the establishment did not have the Pumas that I was seeking, April predicted my need to purchase socks and reminded me to buy some, pointing out the deal on the socks. 4 stars instead of 5 because Journey’s has been lacking in selection of shoes for a few years now.”
“Store was very clean and established was very helpful in picking the right Recommend recommended for any age and especially seniors that want to walk more and have a comfortable shoes. I would check them out first.”
“This afternoon my husband and my son Joseph his visiting from New Orleans definitely needed some new shoes and apparently they found some really great deals and really like what they saw and this is their first time shopping here so it was very interesting from what I hear”
“I truly love my purses from Aldo. They have good quality. They last long. The details on them are gorgeous. I’m truly an Aldo girly when it comes to my purses.”
“I came in because of Memorial Day sales. Customer service is excellent; friendly greetings, very accommodating in getting the right shoes. Karen helped me. Karen was very helpful in getting all the different sizes. I'm actually wearing the shoes out. Ask for Karen; she's awesome; she has nice looking nails too.”
“My experience shopping at Champs Sports in Northridge Mall was fantastic. Big shoutout to Jaine for helping me find exactly what I was looking for and answering all my questions. He has such a positive energy. And thank you to Ingrid at the register for greeting me with a great smile and making the checkout process smooth and easy.”
“This store has the best customer service!!!!! I'm really impressed with Moises he help me and my brother. He was really nice and was really respectfully. Thank You Moises for the help!!!!!”
“Fantastic and personable service. They talk to you like a human being, not just a potential customer. If you are looking for a solid shoe store, and to buy local, you cannot do better than thewalkingshoe.”
“Good quality shirts, pants, and shoes. I've bought stuff here before and I bought the New Balance ABZORB 2000 here and they did not disappoint. The shoe assistants are helpful. My store to go whenever I wanna buy something good.”
10AM - 9PM
9301 Tampa Ave, Northridge
Shoe Stores
“Michelle you rock!! I love the shoe options there and boots too. Very low prices here and the energy is chill. Clean store and top notch customer service! You can save $10 with their spring coupon!”
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“A buddy of mine bought me a pair of shoes online. They were a little too small, so I called the store and asked if they didn't even exchange and they were so very accommodating. Really great customer service and no hassle. Highly recommend their store and staff.”