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March 2024 by Stacie Gereb
I went in tonight about a 1/2 hpur prior to closing with a question about my 30 year old Yakima cargo basket and how to attach it to my 2020 Kia Telluride crossbars. Aaron was extremely helpful in finding a way do accomplish it. He found older parts in a storage area (since the news attachments won’t work) and made sure they fit my crossbars. He was very nice and helpful. It was wonderful experience and amazing customer service. He was thinking outside the box to help. Thank you!
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March 2024 by Evcw
My wife and I were visiting from out of town and stopped by to purchase a few items. The girl who rang us up, I think her name was Rachel, was very pushy to the point of rudeness about us becoming REI members. We had to keep telling her, "no we don't have an REI where we're from, no thank you." She wouldn't take no for an answer and copped an attitude with us, when we just wanted her to ring up our purchase so we could be on our way. She seemed offended when we declined to sign up, and continued to push and push. Nice store and merchandise but 2/5 because she really soured our experience there.I changed my review the next day from 2/5 to 1/5 because there was a safety tag left on my daughters swimsuit. We had a remarkably bad experience at this REI store.
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March 2024 by Larissa M
REI surpassed expectations during my first venture there. Even though I don’t identify as outdoorsy, browsing through every product kept me engaged. Their expertise extends from hiking gear to camping and bikes.My initial reason for walking into the store was to check out their bikes for my son. It turns out that they have their own brand, which is pretty cool, and if you're a member, you receive additional discounts. The staff was incredibly friendly and helpful; They informed of us a Memorial Day sale which I am definitely coming back for.I caught my eyes on their Yeti Coolers, camping chairs and snacks. I could spend forever in there.
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March 2024 by Jonathan Panossian
Went in to look for a backpack. Someone working there, Naomi, asked if I had any questions. She was really knowledgeable and took the time to explain the differences between the packs available. You could tell she really loves the outdoors and the equipment REI has for its customers.After talking with her, I decided to go with the REI Ruckpack 40and she even suggested I come in later in the week when there was a 20% sale. Great selection at the store and great customer service with Naomi!
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March 2024 by Madeline McAuley
Small store with grumpy staff
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March 2024 by alex aceves
The lady who helped me in the shoe area was very friendly and always with a smile. The young man who helped me at the checkout, very attentive.
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February 2024 by Nick Artounian
Great product, great service
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January 2024 by Dr Robert Zeravica, DC
Amazing!
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December 2023 by Peter Xaymountry
I stopped by this REI store while my wife was studying on the outdoor seating area near Paris Baguette. I wanted to see what items they had here and also what was on sale. When I walked in, I was surprise that this store is 2 floors. On the second floor it's mostly shoes and attires stuff. The bottom floor has more items like bikes, coolers, watches, clothing and etc. The store looks bigger inside and it's very welcoming. The store is kind of like a hidden gem inside this plaza.
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November 2023 by Shai Soroka
It has all that you need and good quality. Prices are on the higher lever imo
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October 2023 by fallout prop guy
I try to price match whenever I go to REI as I can usually find the stuff comparable to what's online the staff is definitely a big plus to going in person versus Amazon as they're way more knowledgeable than what I can usually find
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October 2023 by Keven Garrard
Lots of things on the list to get here!Would be great to have a shopping spree it would be very easy to spend several hundreds or thousands of dollars at a time shoes, jackets, hoodies etc. Looking forward to that day
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October 2023 by Insight Living
Customer service is top notch. Assistant was knowledgeable of the products
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August 2023 by Anthony Kahana
Shoe girl was very helpful.Cashier not so much..
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August 2023 by Shannon G
Poor treatment of customers. Bunch of younger people who feel they are better than you. REI brand deserves better staff. Wake up, and train your staff!
