REI is a trusted destination for outdoor enthusiasts, offering a wide range of high-quality gear and apparel. The company stands behind its products with a 100% satisfaction guarantee, and its in-house REI brand is renowned for award-winning designs. Whether you're a seasoned adventurer or new to the outdoors, the knowledgeable and enthusiastic staff at REI are always eager to share their expertise and help customers find the perfect gear for their needs. Customers praise the attentive and kind service, with employees like Neal and Fritz going above and beyond to ensure a great shopping experience, from proper fit for hiking boots to finding the right roof box for a vehicle. With convenient locations and a commitment to providing the best outdoor products and advice, REI has earned a loyal following among those who love to explore the great outdoors.
I had a great experience with Anthony he was incredibly helpful with my climbing shoe shopping. Incredibly satisfied with his service!
August 2026
Great customer service, knowledgeable friendly employees, clean and organized store.
July 2026
Aram gave us all the information that we needed to purchase a bike. They did not have the bike that we wanted to buy but called another store to make sure that they had it available so that we could pick up.