WoodBridge Bath is a company that offers a variety of high-quality bathroom products, including toilets and tubs. Customers have generally been satisfied with the quality of the company's products, describing them as "amazing" and "sleek and modern." The prices are also considered reasonable for the level of quality provided. Customer service has been a highlight for many customers. When issues have arisen, such as a shattered bidet toilet or a cracked tub edge, the company has gone "above and beyond" to resolve the problems. Customers have praised the responsiveness and helpfulness of the customer service team, with one customer stating that Anita from customer service was "awesome" in handling a replacement tub. However, not all experiences have been positive. One customer reported issues with the toilet seats, stating that the "cheap plastic piece" used to secure them failed within a few years, even with minimal use. This customer ultimately decided to purchase new seats rather than pay for replacement parts from WoodBridge. Overall, WoodBridge Bath seems to offer a mix of high-quality products and exceptional customer service, though some customers have encountered issues with certain components. The company's willingness to address problems and provide replacements has been a standout feature for many satisfied customers.
Our bidet toilet was shattered when it was delivered. Vera went above and beyond expectations with how she handled the situation. I would highly recommend Wood Bridge for both the quality of their products and their exceptional customer service.
January 2024
Nice showroom, my purchase was seamless.The Jetted Bubble Tub is stunning!
January 2024
The products they sell are amazing quality. I've purchased multiple things from them and it's still in great condition. Their prices are reasonable for the quality you are getting. Customer service is great as well.