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Open 24 hours
5820 Nave Drive, Novato
Atms
“Earlier this week, my husband stopped by the branch on Grant Avenue to discuss an issue. It was resolved quickly, and a representative from the bank even took the extra step to call us at home to confirm everything was okay. I appreciate that, and will continue to do business with them!”
Open 24 hours
1590 Grant Avenue, Novato
Atms
“I went to the bank today to cash a check and knowingly they were going to take 102$ off my account because I over drafted. Miranda, a teller I had before like 2 months ago, remembered me!! I love that. She is def one of my favorite tellers and she did everything she could and got me a reverse fee. So I only had to pay the 57$ I owed. You made me happy and for that reason I love Wells Fargo. Thanks Miranda you are awesome.”
Open 24 hours
350 Ignacio Blvd, Novato
Atms
Open 24 hours
300 Vintage Way, Novato
Atms
10:00 AM - 6:00 PM
300 Vintage Way, Novato
Atms
10:30AM - 5:30PM
469 Entrada Dr, Novato
Atms
Open 24 hours
800 Diablo Ave, Novato
Atms
Open 24 hours
1600 Grant Ave, Novato
Atms
Open 24 hours
2035 Novato Blvd, Novato
Atms
“Very convenient location, parking right in front of the door, drive-thru ATM, friendly and fast staff. I'm with Citibank for a long time now and have always had excellent customer service in all branches.”
Open 24 hours
1707 Grant Ave, Novato
Atms
“It's not often that I'm impressed. On my last visit, I asked if the branch had gotten Chinese calendars which in the past they gave out to Citibank customers. Jimmy Tran, the branch manager, suggested I put my name down on a list that a teller was starting. Just last week, I got a notice for a UPS package delivery. I was perplexed as to what it might be. It turns out Jimmy had sent me and 200 other customers (4 pages of names on his list) the Citi Chinese calendar as well as red envelopes ! Amazed, I happened to swing by the branch yesterday and thanked him for his expediency. With automated customer service centers and artificial intelligence processes, we lose what is the key to customer facing business. However, Jimmy has it down right. Because you don't develop a relationship with a machine. That personal touch will differentiate where I do business and where I don't. People matter.”
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“I come into this branch once a month. Today, I received excellent customer service from branch manager, Sahar, along with Gilberto who helped me with my transactions.”