“So nice to have a home improvement store that has employees ready to help you. The Blue and Orange companies need to visit this store and see what customer service is all about.”
“All I can say is thank you Shiela, Silvia, and my hero Chris. These 3 folks made a not so good experience into a 5 star experience and renew my faith that there are good people in this crazy world. Mistakes happen but when they are acknowledged and made it right, that is true customer service!”
“CTW has the stuff the big box stores don't. Don't bother with the cement board. Use the foam stuff instead. They have it. They tell you how to do it. They are good like that. Oh, and their showroom is pretty nice too.”