U-Haul Neighborhood Dealer is a business that provides a range of moving services, including truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves. They also offer shipping boxes, moving supplies, and U-Box containers, which can be reserved online. The reviews of this U-Haul location present a mixed experience. While some customers have had great experiences with the friendly and helpful staff, others have encountered issues with a specific employee, Denis, who is described as having a "ridiculously short fuse" and being a "nasty human being" who should not be working in a customer-facing role. Despite the negative encounter with Denis, the majority of the reviews are positive, with customers praising the efficiency of the online check-in process and the smooth and efficient pick-up and drop-off experiences. The manager is also mentioned as being kind and providing great customer service. Overall, the U-Haul Neighborhood Dealer seems to offer a range of reliable moving services, with the potential for an exceptional customer experience, depending on the staff members encountered during the rental process.
Great experience at this U-Haul location. I booked a one way rental and all the staff I worked with were very helpful and friendly. It was some of the customers that I noticed were being rude and unfriendly to the staff.
May 2025
Very friendly & helpful staff at this location. Won’t go anywhere else in the future…
May 2025
Everything was efficient and went great! Very well run.
