Citi is a financial services company that offers a variety of products, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. Customers have praised the Oakland Chinatown branch for its outstanding service, highlighting the efficiency and friendliness of the staff. One personal banker, in particular, received special mention for his prompt and professional assistance, ensuring all documents were handled with care and shipped quickly. The new location on Webster Street has also been well-received, with customers appreciating the helpful and knowledgeable staff. Overall, Citi is recognized as one of the better banks in the Oakland Chinatown and Downtown area, providing a positive banking experience.
I have chosen this bank for a long time, I am very satisfied with their service, now moved to a new address, the environment is better.
July 2023
the new location on webster street is great. Love the staff there, always very helpful and knowledgeable of Citi's products and services. One of the better banks in and around Oakland Chinatown and Downtown area.
November 2019
I only come here for the ATM. Otherwise, brace yourself for rude service if you don't speak Chinese. Also, another customer shoved me out of the way to get thru the door. No parking lot. It's right in the heart of Oakland Chinatown.
