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“I was helped by onshella. She was very understanding and gave me more information than I came in thinking i would need. Furthermore I remember when they were at the west Oakland location.. it was so small. I’m happy they got a MUCH NEEDED upgrade in location and room. It’s so spacious and feels like a bank. The staff are helpful as well. Glad to be a part of this.”
8:30AM - 6PM
1998 Mountain Blvd, Oakland
Banks
“Jay is a stellar professional and an all around great person. He skillfully lead a 12-day close for us on our new home in the Berkeley Hills. Highly recommend working with him.”
“No matter the time or day, customer service is ALWAYS on point! Staff is very knowledgeable. Car loan, credit cards, personal loans, low APR’s! Love this credit union!”
9AM - 4PM
180 Grand Ave Ste 120, Oakland
Banks
“went here to cash-out youth stipend paycheck, and the service is quick and easy to process!!
i recommend going here for a quick cashout, and they wont take any money from you unlike other banks thatll take some money from your paycheck due to inflation/taxes! :D”
9AM - 5PM
480 Roland Way Suite 101, Oakland
Banks
“I drive in from Suisun/Fairfield area and although it can be a long drive depending on traffic, it’s worth it. The service is great the staff friendly, knowledgeable and personable.”
“Great experience with the teller line at this bank. Everyone is so friendly and efficient at what they do to help their customers. Great location by Bart and parking for customers during the day.”
9AM - 5PM
4937 Telegraph Ave d, Oakland
Banks
“Credit Unions better than banks.
5 minimum for Savings account.
Savings required.
I don't think app and online account required.
25 minimum for Checking account.
Receive card same day if visit branch like this.
Checks put on 9 day hold for 30 days. Don't make sense.
Direct Deposit faster sounds than other Credit Unions.”
“During times of worry, doubt or 2nd guessing however one spends their earned monies....it's knowing, however wealthy one is....the amount keeps you achieving. Never have i taken a crash coarse in botany or physics, I've learned my intangibles from those closest, everyday 100 max out, those in the wrong or right....simple distractions....wanting what's a dream, sometimes let go....shoot for the best and it will work out....doubt every move one makes....but dont forget...no matter sides...never become predictable....unless time is the factor....recharge your emotions....and tell others your goals, yes my core might disagree ..but it does build healthy competition...and at the end of it all, yes, yes....you all know it ...We Aint Giving A Damm Thing Back!!!!!They Are Just Going to Take It.
dlh, 10/30/24”
9AM - 5PM
3005 Broadway, Oakland
Banks
“I've been there twice, and the employees have been incredibly kind. The branch itself is quite clean and modern. I haven't had to do anything "outside the box" there, but for normal banking purposes it's been great.”
“Gregory saved my day!!! I was being so patient and getting no results??? He handled my problem and left the door open for follow through! Promote him plsThis is still my favorite bank! The bank manager called me this morning with a reasonable explanation, I was very appreciative! I was intially patient because I had faith. Mistakes happen, and this bank has had my back in the past and I have theirs! I appreciate a neighborhood bank that has me feeling like I live in a small town! Blessings”
9AM - 5PM
6058 College Ave, Oakland
Banks
“This is like a bank from another time, when men were men, and women were women, and little fuzzy things from Alpha Centauri were little fuzzy things from Alpha Centauri. It's like a bank from a movie where the director said "I need a cute little American Bank from the 1950s", and then the forgot to hire extras so every time the main character goes into the bank there are literally no other customers and everything gets done immediately by the friendly staff who have literally nothing else to do but take care of you personally. They even have their own little cute parking lot that always has a space. Really. I'm not making this up.”
10AM - 5PM
1200 Clay St #130, Oakland
Banks
“Couldn't be happier with the service at this branch. Brenda (at least I think that's her name) was super helpful and offered me services I didn't know they had that I'll explore!
Thanks for caring about members so much.🙏🙏🙏”
“I had a great experience with Patelco, especially working with Mrs. Jackie Jordan. She went above and beyond by checking in with me, calling to follow up, and making sure I was well taken care of throughout my personal loan process. Her support made everything smooth and reassuring. Excited to be a customer and truly appreciate the level of care I received!”
“I've been banking with them since they started and had just one branch location in Oakland. This is not only a great bank with exceptional customer service, but also a nonprofit, run by a foundation that's leading the way in what it means to do GOOD FOR THE COMMUNITY. Don't give your money to the evil empire... put it where it matters and where YOU matter.”
10AM - 5PM
3301 E 12th St, Oakland
Banks
“The new branch manager Maria is amazing! She used to be in another branch helped me on notary service and its nice to see her got promoted to be a branch manager! She is really nice and willing to help people from her heart. Best banking experience for me!”
“I needed to deposit a check and open a savings account.Mr. Liwei Zhang, the Client Relationship Counsulant, assisted me with choosing the right banking products for my individual needs. Mr. Zhang is very knowledgeable, friendly, and professional, asking questions to better understand my individual needs. I highly recommend this US Bank branch, and Mr. Zhang.”
“Teresa Ye was very professional, patient, and helpful. She made the entire banking process easy and answered all of my questions. Excellent customer service. Thank you!”
9AM - 5PM
388 9th St, Oakland
Banks
“This bank helped my small business tremendously, we’re are a small mom and pop plant shop here in the Bay Area and they were able to help us get funding through the ppp loan program. This not only helped us to survive during these times but we we’re able to thrive and grow our business. I highly recommend this bank, special shout-out to Catelyn who made the process easy and super quick. If I could give ten stars I would. Highly recommend!!!!”
9AM - 5PM
270 E 18th St, Oakland
Banks
“Vice President Nathan Walters and his team do a great job of providing customer-centric community-accessible banking with a personalized touch, efficient customer service, and pride in their work. We particularly enjoy working with private client banker Ryan Kearney! Chase is definitely on the right track with expanding branch footprint while other big banks close locations and lay off employees.”
“From now on, I'm never banking at big banks anymore! I switched from Chase to Metropolitan Bank and am loving it. The employees are nice and even remember my name. During the first few months, when I was settling in and forgot to make a payment, they called me to remind me so I would not incur a late fee. Now that's customer service! Their rates are also much better than what you can get at other banks. I told my sister and now she's transferring all her accounts here too.”
9AM - 5PM
6182 Antioch St, Oakland
Banks
“Great service! When you don’t have a local bank, cashing a check can be bothersome and difficult. The team at F&M Bank were kind, professional and eager to help with my payroll check that was drawn on an F&B account.Such a welcome change from what I have experienced elsewhere.”
9AM - 5PM
2969 Broadway, Oakland
Banks
“From the outside, the place looks kinda nondescript...almost kinda shabby. BUT once you go inside, it's really elegant. It's quite different in its set up from other banks. The tellers are all seated at desks. You have to see it for yourself. The manager's name is Zack. The new accounts lady is Greta. The place is very friendly. When I emailed or called, I would get an answer. They're very helpful & accomodating. They are not a big bank, but they take care of business.”
“Elena Silva has provided nothing but excellent service in the most professional and efficient way. She’s been helping me with my business account and has gone above and beyond to help me operate a successful business. Whenever I have a question or need assistance, she provides a response and solutions quickly. She’s connected me with loan officers and other resources that have all been very helpful. I definitely recommend this branch for businesses. Overall great service!”
10AM - 5PM
4101 Piedmont Ave, Oakland
Banks
“We absolutely love the staff here! They are so friendly & kind. They know our names & say hi to our 3 year old every time. It feels like a small town bank. And there’s rarely ever a line.”
“My sister and I arrived at 4:00 pm with a very difficult request.
Lourdes Alvan assisted us with the addition of signers to a very old and incomplete account. She stayed after bank hours to ensure our request was complete.
We will be following up with her to be sure everything needed is provided and complete.
I recommend Lourdes if any account changes or investment information is needed.”
8:30AM - 5PM
180 Grand Ave, Oakland
Banks
“First Class customer service. A classy and a very efficient modern bank yet a full-pledge broker dealer too. Offers Full array of financial products & services, with a unbiased portfolio recommendation. This is how personal banking should be. Been a long time customer. In short, gold standard Bar none!”
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“Rich and Vince have always been a positive experience for me when I visit the bank, which is often. And Rebecca periodically comes out from her office to check on me. Top notch staff@”