Citi is a financial services company that offers a range of products and services, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. The company has a strong presence in the local community, with helpful staff who go above and beyond to assist customers with special circumstances. Customers have praised the bank's services, citing the exceptional assistance provided by managers like Rosa and Blanca. However, some have also noted instances of unexpected fees, such as a $10 charge for a cashier's check. Overall, Citi is described as a "cool bank for a cool neighborhood" that provides a wide array of family-friendly banking services.
We absolutely love the staff here! They are so friendly & kind. They know our names & say hi to our 3 year old every time. It feels like a small town bank. And there’s rarely ever a line.
November 2022
I lost a cashiers check that was vital for me to recover! This is a cool bank for a cool neighborhood! Rosa the manager helped me with special circumstances and her staff at times went above and beyond to investigate for me! Bless up Archie Lee
November 2022
Charged me $10 for a cashier's check without telling me. Only saw the fee on the receipt *after* the transaction was processed and I'm glad I caught it because it put me $10 under a minimum balance requirement to avoid yet another fee. There is a small parking lot available.
