This CVS Pharmacy in Oakland provides reliable pharmacy, health, and wellness services, with many helpful staff members who are patient and work hard to solve problems. The pharmacy team is noted for being exceptionally helpful and efficient, even when busy and overworked, managing many customers with care. Specific praise is given to the store management for being readily available to assist customers and direct other employees to help, making shopping easier for both personal and delivery service needs. The store offers prescription refills, vaccinations, personal care items, pet toys, and healthier snacks. It is open seven days a week and provides time-saving options like same-day delivery and free pickup for online orders. Customers can save money through weekly deals and the ExtraCare rewards program. However, the store itself faces challenges. Many items are under lock and key, and front counters are sometimes closed, reportedly to prevent theft. This has made shopping less convenient, with some sections like cosmetics reportedly unavailable. Despite these store layout issues, the dedicated and helpful staff at this location receive significant appreciation for their service.
A very clean store I appreciate the cashier's help but they need more training on the nicotine product to help the customer when he points to it they're kind of not out of it but don't know their products are good all right that's it everything else is great.
May 2025
Very short staff and take a long time to get help to open locked cabinets.
May 2025
Their system has stopped emailing receipts when you click the email button on the register.
