CVS Pharmacy® in Oakland is a convenient location that offers a wide range of health, wellness, and everyday products. The store is open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, buy personal care items, or pick up snacks and pet supplies. Many customers appreciate the store’s efforts to help save money through weekly deals and personalized rewards with the ExtraCare® program. The store also provides time-saving services like same-day delivery and free online order pickup, helping busy customers stay on schedule. The pharmacy team is highly valued by customers for their helpfulness and dedication. Several reviews highlight the pharmacy staff’s efforts in solving problems and providing excellent service, even under busy conditions. One customer specifically mentioned that the pharmacy staff has been a life-saver during a long-term health program. However, some note that the pharmacy staff is overworked and underpaid, reflecting their hard work and commitment. The store’s management also receives praise, especially for employees like the manager who is always ready to assist and ensures customers are helped promptly. Customers enjoy shopping at this location for its friendly service and reliable assistance, whether for everyday needs or special occasions like passport photos. Despite some frustrations with store security and locked displays, overall, CVS Oakland remains a helpful and friendly place where customers feel supported in their health and shopping needs.
Ryan is a very exceptional store manager, always puts customer service first and will get the job done. A very busy store in a busy area, come by in the mornings for shorter lines!
August 2026
This is not the fault of the pharmacy employees. The AI virtual assistant refuses to actually refill a prescription. It just tells me over and over it's eligible for refill! I waste my time to improve CVS bottom line. I had to leave a message for the pharmacist.
July 2026
I would like to recognize Jibro for his outstanding customer service. He responds very quickly, is always helpful, and goes above and beyond to resolve any issues.