The Mailbox is a friendly, family-owned business that offers a variety of shipping, mailing, and other related services. Customers appreciate that the store can do everything that UPS and FedEx can do, including shipping via UPS, FedEx Express, and FedEx Ground with prepaid labels, as long as packages are dropped off before specified pickup times. The business accepts prepaid returns for these carriers but does not handle returns for US Post Office, FedEx Office, or other companies like Comcast/XFinity or AT&T U-verse, guiding customers to the proper locations for those services. Beyond shipping, The Mailbox provides additional services such as notary public, packing materials, faxing, scanning, and PO boxes. Staff are known for being polite, kind, and careful, often going out of their way to assist customers promptly. For instance, they allow customers to take photos of their proof of delivery instead of printing receipts, helping save paper. The store is conveniently located near other businesses, with parking available nearby. Customers also value the store’s effort to reuse materials like bubble wrap and the flexibility of their services. Notary services are available by appointment, but staff are willing to assist spontaneously when possible, providing thorough and courteous help. Overall, The Mailbox is a versatile, customer-friendly business that combines helpful service with a caring attitude.
So very kind and ready to help! I was willing to pay extra to avoid the very unhappy post office around the block.
May 2025
Jean is just phenomenal. I ship many packages to my sister in Canada and she is always helping me with the customs paperwork which can be so confusing. Despite no longer living on Oakland I only go to Jean for my shipping needs.
March 2025
Outstanding, careful, friendly service on multiple times we have been here for notary service. Jean has gone out of her way to accommodate us when she can, and we are so appreciative. One of the best small businesses in Oakland for service. Thank you!
