Oakland Acura is a well-established, family-owned dealership known for its excellent customer service and a wide selection of vehicles. As the world leader in Acura NSX sales and the only new luxury Acura dealership in the Bay Area, it attracts many customers seeking quality and reliability. The dealership offers a large variety of new and pre-owned vehicles, with a friendly and knowledgeable staff dedicated to providing a positive experience. Customers often praise the helpfulness and friendliness of staff members, especially mentioning service agents and salespeople who go above and beyond to assist. For example, several reviews highlight staff members like Johnny and Ray for their exceptional support in both sales and service, ensuring customers feel valued and well-informed. The dealership’s service team, including Johnny, is appreciated for their quick, helpful responses, even in urgent situations like flat tires. Buyers have noted that there is no pressure during the buying process, and staff members listen carefully to customer needs and stay late to help close deals. Many clients express high satisfaction with their purchases, citing smooth financing, clear communication, and personalized attention. Overall, Oakland Acura has earned a reputation for quality vehicles, reasonable prices, and a commitment to making each customer’s experience remarkable.
Service writer was really helpful and great customer service.
August 2026
Great dealership. Gary in service is an amazing expert and fantastic with customer service, too. We wouldn’t take our two Acuras anywhere else! Dean is great too!
November 2025
A++ to Oakland Acura namely Ray! David and Scott. As always this is my go to place since 2012 even if it cost me to cross the Bay Bridge.
