-
January 2024 by Tina Rothchild
Excellent service! Really enjoyed our visit, seamless experience.
-
January 2024 by dargon gerice
phone number dont work
-
July 2023 by Agent Cassidy
Terrible postal service Ive waited day's to get my package and no one has even picked up the call's
-
February 2023 by Jake Erie
Getting ahold of anyone is impossible, this is why usps is failing I can't wait for yall to go under
-
February 2023 by Raghed Tarawneh
I would not give them even 1 star, this is the most worst experience I ever had in my life, no body is working in that office, nobody replies the call and they even do not clear their voicemail. We lost our package there and they are not collaborating or replying our calls.
-
February 2023 by Edna G.
What can I say? It's a US post office. I used to live here in East Oakland and use this post office often as I like the drive through. I was familiar with this post office and its easy to find. My son had an appt for his passport renewal and we chose this location. Getting inside the building was a different story. The sliding door was stuck so we had to flag someone down to open it for 5 - 10 minutes. There were others that did the same as us and it was funny to see. It's not busy here so we did not take long. Once you have an appt, you should be seen shortly. At least, there was a seat to wait on. The attendant lady for passports was nice and quick. I would actually recommend for the post office passport renewal only but other then that, the staff was too laidback when helping customers. One even went on a break right when a customer was next and only one in line. They could have at least, helped the one customer first. Terrible. [5R, 2023]
-
March 2022 by De'Ana B.
Had Issues with a clerk that was very rude and ignorant, luckily the manager resolved the issue. It was totally embarrassing to have issues and be talked to in a demeaning way, but was beautiful to be consoled by the staff and was apologized to. Some of the staff needs cultural sensitivity training....
-
February 2022 by Art Can
Way to many package lost in this place its suspicious and no one investigating I don't think any one paying attentions to reviews either
-
February 2022 by Victor Yee
Tracking info and phone call to USPS confirmed that my package would be here. Even got a confirmation text. Arrived at this location to hear that no, the USPS gives wrong information, there're no packages ever held here, and that my package is in some other location downtown.
-
February 2022 by Gonjeshkak Telayee
I went there to apply passport for me and my family, Nicol processed our application,she was nice,accurate,patient and kind I really appreciate it for her excellent service.
