Payless Car Rental
Car RentalHours:
7600 Earhart Rd, Oakland CA 94621 Hours
About Payless Car Rental
Payless Car Rental provides a variety of rental cars at competitive rates. Many customers appreciate the cleanliness and functionality of the vehicles. The staff is often noted for their helpfulness and professionalism, with one customer highlighting an extraordinary customer service experience when a team member ensured they received a car without strong odors, accommodating a specific need. However, some customers have reported longer wait times at the counter, particularly when booking through third-party services. A customer mentioned a 40-minute wait but acknowledged that the staff member who assisted them was efficient and proactive. Additionally, there are mixed feelings about the customer service hotline, with some customers expressing frustration over unhelpful responses. The pickup and return process is generally described as quick and easy, especially for those who reserve online in advance. A shuttle service is available to transport customers to the rental facility, with staff providing safety tips for refueling in the area. Overall, Payless Car Rental is recognized for its good rates and customer service, despite some challenges with wait times and customer support.
Most Recent Reviews
August 2025
I had a great experience with them. The front end representative was courteous and friendly, the check out was quick, and the representative at the gate was great.
May 2025
Quick service, very accommodating nice cars. Got a brand new SUV booked via a 3rd party for a week, great price.
March 2024
This rental wasn't good, car wasn't very clean inside and out, gas guzzler
More Comments(133)
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