Public Storage in Oakland offers storage spaces that can be reserved for free with no commitment. Customers can choose the online eRental option to skip the counter and go straight to their unit. The facility is noted for providing personal attention, with staff described as helpful, kind, thoughtful, patient, and focused on customer needs. Specific employees are recognized for excellent service, including being very knowledgeable and assisting with explaining options, downsizing, and managing the app and unit access. The manager is noted for being very kind and friendly in helping to resolve customer concerns. While a concern was raised about a rate increase, it was quickly resolved with assistance from the management. The overall experience leads customers to recommend this Public Storage location.
Keisha was the best she really tried to help us with great discount and friendly .
September 2025
Yocasta has been a true and professional representative at Public Storage. I appreciate her time and patience. I would recommend HER services to others in need of the space. I didn't have too much and yet she understood. Koodles
September 2025
Keisha is always so helpful every time I come to the property . The only reason I store at this location is because of her.